30 Day Money Back Guarantee: Terms and Conditions
At Connect Hearing, we stand behind our commitment to provide quality hearing care, by offering a 30 day money back guarantee on all hearing instruments fitted, subject to compliance with our terms and conditions below.
Our Promise to You
- We will listen carefully to your needs to find you the optimum solution
- We guarantee your new hearing instruments will be comfortable to wear
- We will arrange at least one follow-up appointment with you within the first 30 days after fitting so that we can work with you to achieve the best results
What We Ask of You
- Please wear your new hearing instruments on a regular basis as it can take several weeks to adjust
- Please tell us early on if there is any problem with your new hearing instruments so we can attend to it
- Please attend the follow-up appointment(s) that we will arrange with you, within the first 30 days after fitting. This time with your clinician is important and will ensure that together you maximize the benefits from your new hearing instruments
Additional Rights
Your rights under the 30 day money back guarantee are in addition to any right you may have for breach of any product or service warranties implied by law. You are additionally protected by the normal manufacturer’s warranty.
